Consulting Expertise
CHP Consultants are specialists in the following areas:
Web Enablement
CHP Consulting can also provide a fully configurable web-based user interface that can be integrated into both IIS and Apache web servers. This allows our clients to control customisable HTML templates to create the link between business web pages and the ALFA system database.
A diverse range of ALFA functionality, ranging from back office maintenance through to dealer point of sale systems, can thus be exposed onto the web, providing real-time information to customers and sales teams through the most universal IT medium.
Business Process Optimisation
CHP Consulting has developed and applied a proven methodology for all its business process improvement projects.
Working hand-in-hand with the client, a high-level process review ascertains the scope of the project and defines the required areas for CHP's thorough analysis of the business's current operations. User workshops and the mapping of existing processes lead to the subsequent design of improvements to be incorporated into the procedural platform.
Once the new processes have been designed and documented, validation techniques are employed to ensure each process is acceptable, effective and efficient. Successful validation leads to the configuration of any required system workflow and a final verification stage is employed to prove that the new process is working as envisaged and producing the desired benefits.
In order to ensure continuous procedural improvement, CHP then assists the client in implementing a full process management system into their business. This will ensure that all processes in the company are aligned to provide efficient delivery of effective customer service. At this stage, responsibility for each process is assigned to an 'owner' within the business so that regular process reviews can be undertaken, creating a cycle of continuous improvement.
Project Management
Within CHP there is a vast amount of experience in all aspects of the IT industry. Consultants have successfully delivered projects ranging in scale from a few man days up to 100 man years and encompassing anything from pure consultancy engagements to building and implementing complex systems using cutting edge technology.
Through this experience CHP has amassed a body of project management expertise and practices. This, built upon a proven methodology, can be utilised successfully to support clients in the delivery of their own programmes and projects.